PALMER HUFFMAN AUTO COLLISION CENTER'S NORTH AND WEST
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North: 317-582-4755
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West: 317-298-2042
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Accidents happen, especially on the road. When your vehicle gets damaged in an accident, you need to turn to a trustworthy auto repair (Indianapolis North and West) center for help. Palmer Huffman Auto Outlet, an auto repair Indianapolis, IN shop, offers various services to help restore your vehicle to its pre-accident condition. As an auto repair (Indianapolis, Indiana North and West) facility that’s dedicated to enhancing efficiency and increasing customer satisfaction, we have adopted the Process Centered Environment (PCE) program. This program enables us to achieve integrated, optimized, and enterprise-wide processes to serve our customers better.
Our Journey through the Process Centered Environment has proven successful due to our efforts and commitment. The PCE Program has helped us chart a course to sustainable change in five distinct phases, each with its own goals and activities. Our Scoreboard for Continuous Improvement has enabled us to track these activities.
PCE has helped our auto repair (Indianapolis, Indiana North and West) professionals create a series of connected, standardized processes-smoothing the flow of vehicles through the bodyshop, and enhancing resource utilization. With PCE, we are able to continuously improve. We have managed incremental business changes in manageable steps.
The following are a few of the processes that we have implemented through the PCE Journey:
* Vehicle Check-in Form
* Quality Assurance Worksheet
* Tear Down and Supplement Process
* Tracking of Customer and Insurance Communication
* Standard Operating Procedures
* Scoreboard for Continuous Improvement
Autowave Ambassadors
As an auto repair (Indianapolis locale) center, we simply want to stay on the leading edge and remain environmentally friendly. To "Go Green" our auto repair (Indianapolis, IN North and West) shops have partnered with Grinstead Group and AkzoNobel to implement a Waterborne Refinishing System.
AutoWave is The World Class Waterborne Coating System and is a complete system from bottom to top.
Colorbuild Plus was created to enhance the production priming benefits of the water system.
AutoWave BaseCoat is a true low VOC waterborne coating with all liquid tinting bases.
AutoClear Superior 250 is a revolutionary patented resin technology created specifically for The AutoWave System.
Superior 250 Clear has the best durability of any Akzo clearcoat and has achieved the status of being "Infiniti Approved" clearcoat for scratch resistance. The Nissan / Infiniti Test is recognized as the strictest test for a scratch clearcoat.
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